Shipping costs drain profits out of orders and kill lighting showrooms. Most retailers make less than 10% Net Profit (though lighting showrooms that are exceptionally efficient can get up around 15%-18%). Paying even 5%-6% for shipping can literally chop away as much as half (or more) of your bottom line. Here are some not-so-obvious ways […]
Four years ago our showroom saw an alarming uptick in items disappearing from job-sites. In most cases, contractors or electrician called and insisted that the items had been missed on the delivery. Without proof otherwise, we just ate the cost of re-delivering new fixtures. Here’s how we’ve now cut that problem down to almost non-existent: […]
Last week’s post was about consolidating around vendors and items that give you the best profitability. Unfortunately, that’s only half the equation. Now we need to focus sales staff on selling the right items from the right vendors. 1. COMMISSIONSIf your sales staff is paid via commission, they go where the money’s best. If you’ve […]